Support
Welcome to our Support Center
Browse our knowledge base for common FAQs and troubleshooting tips for our apps. If you can't find an answer in the resources below please contact us directly. A team member will assist you with any problems, questions or comments you may have.
Getting Started
- How do I download an app on my device?
- I accidentally deleted the app. Can I get it back without paying?
- I have downloaded the app but I'm having trouble launching it
- The application keeps crashing - how do I fix it?
- How do I remove ads from the app?
- I have paid to remove ads but they keep appearing
- How do I cancel a subscription?
QR Reader
- How do I scan a QR code or barcode?
- How do I scan words?
- How do I scan and create PDF files?
- How do I use Scan & Share?
- When I scan a barcode I just see numbers only (no product name)
- I do not see any prices when I scan a product barcode
- When I scan a QR code it show a trial or expiration message